Do you have a
QUESTION?
Let’s see if we can answer it in our FAQ below. Can’t find what you are looking for? Get in contact with us and we’ll sort it out together.
Wondr
experience
Is WONDR suitable for all ages?
WONDR is an experienced created for adults of all ages looking to reconnect with their inner child. It is however also suitable for children, given they are accompanied by adults. Visiting with a small child? Check KIDS TIME.
Can I purchase tickets at the door?
Yes, you can. But by buying online you save €2 on each ticket and also guarantee your spot. Especially during weekends and vacations, we advise reserving in advance.
Is WONDR a guided exhibition?
No, you can move through WONDR and explore at your own pace. But, you will find our hosts spread throughout the Experience and ready to assist.
Can I visit WONDR with my museum card?
No, a museum card (museumjaarkaart) is not valid at our experiences.
Is the Experience wheelchair accessible?
Currently 12 of our 14 rooms are wheelchair accessible and our team is available to assist when needed.
Can I bring pets to the Experience?
Only registered service animals are allowed inside all of our venues.
Are commercial photography and video shoots allowed in the Experience?
Yes! For inquiries about video or photo shoots, please send an email to [email protected]
What if I am early or late for my entry time?
If you don’t have a Flex Ticket, please arrive at your booked timeslot. Our hosts will do their best to accommodate you, but during busy periods you may be asked to wait.
Am I allowed to bring food and drink inside the Experience?
No, food and drink is not allowed inside the Experience. Exceptions can be made in case of medical reasons.
What is the latest I can enter the Experience?
Last entry into the Experience is 90 minutes before closing. Guests will not be allowed in after this. Please see our opening and closing times for more information.
How do I get a copy of my photos?
Digital copies of your photos will automatically be sent to you 2 hours after you leave the Experience. If you have not received your photos please send us an email at [email protected]
Are kids allowed in the experience?
Kids 10 and under must be accompanied by one responsible adult per 3 children. Kids 11 through 13 are welcome at WONDR at all times, but for safety concerns must be accompanied by one adult per group of kids in this age range. Kids 14 and up are welcome to come to WONDR at any time.
Are there discounted tickets for kids?
We offer a special discount for kids 10 years old and under. Kids aged 2 and under do not need a ticket.
Can I cancel or modify my reservation?
Of course you can! You can change or modify your reservation 24 hours prior to your reservation.
From what age are guests allowed in and are children permitted?
Children are absolutely welcome at Pink Beach until 3:00 PM! We adore having our little guests around. However, we kindly want to highlight that Pink Beach might not be the ideal spot for children. Pink Beach is mostly geared for adults and does not have the facilities tailored to the younger ones.
Do you offer gluten-free, vegetarian, vegan, or halal options?
Yes, we have something for all our guests!
How do I make a reservation for a group of more than 10 people?
You can reach out to our WONDRful Customer Service team to chat about all the options available to you. We can’t wait to welcome you and your friends!
Can I bring my own decorations and/or cake for a party?
We kindly ask that you refrain from bringing your own decorations or cake for the party. But don’t worry, we’ll make sure your celebration is extra special nonetheless!
Until what time is the kitchen open?
Just so you know, our kitchen stays open until around 4:30 or 5:00 PM. Feel free to swing by and grab a bite before then! We’d love to serve you.
Can I make a walk-in reservation?
Do you accept cash payments?
Just a friendly heads up, we’re currently unable to accept cash payments.
What is the difference between Bottomless Brunch, Pink Brunch and Entrance + Drink ticket?
Entrance + Cocktail: Includes entrance to Pink Beach and a cocktail or mocktail of your choice. Yummy!
Pink Brunch: Includes one brunch dish and one drink of choice (Cocktails & Mocktails included). Our delicious starters, sides, and other drinks are available a la carte.
Bottomless Brunch: One brunch dish of choice and all the Mimosas & Prosecco you can drink for 1.5 hours – starters, sides, and other drinks available a la carte. This is the full Pink Beach Experience! Do you see yourself relaxing on our Pink Beach already?
GET IN
TOUCH
Question or request on WONDR Experience? Please use our contact form.
Question or request on Pink Beach? Send an email to [email protected]
Rather give us a call? Our phone number is:
+31 85 888 0261 (available daily between 11:00 and 17:00).
